Available shipping methods vary by product and destination. Please check the options shown on the product page before ordering.

For products offering both air and sea delivery, select the option that best suits your wedding date and budget.

Please refer to your selected product’s delivery information for estimated arrival times, whether production time is included, and any shipping charges.

Delivery dates are estimates, not guarantees. If your wedding date is close to the estimated arrival date, please contact us before placing your order.

Please check the estimated delivery time for your selected product and shipping option. When the listing states that production is included, the estimate covers the time from placing your order to receiving it—there is no need to add production time again.

“Calendar days” includes weekends and holidays. Delivery dates are estimates and may be affected by customs clearance or carrier delays. Please allow extra time before your wedding.

For delivery outside the United States, please contact us with the product link, quantity, destination country, and postal code. We can confirm shipping availability, cost, and estimated delivery time before you order.

If air delivery is available for your product, it offers a faster option than sea delivery. For a shorter deadline, please contact us before ordering with your wedding date, delivery postal code, product link, and quantity. We will check whether a suitable option is available.

Under our current Return and Refund Policy, cancellations within 72 hours of placing an order qualify for a full refund. After 72 hours, the policy provides an 80% refund, with 20% retained for production costs.

For changes, contact us promptly with your order number and requested adjustment. Availability depends on the order’s progress.

Included items vary by product. Please check the “What’s Included” section before ordering. Stands, vases, candles, and other styling accessories shown in photos are included only when explicitly listed.

Contact us promptly with your order number and corrected address. We can check whether the address can still be updated before dispatch. Changes after dispatch may not be possible.

Some flowers and greenery may be gently compressed for packing. After unpacking, carefully adjust the stems, leaves, and petals by hand to restore their shape.

If an item is broken or appears damaged, please take photos and contact us for assistance.

Yes. Artificial flowers can be used again for home décor or future celebrations. Handle them gently and store them in a cool, dry place away from direct sunlight, heat, and moisture.

Our Return and Refund Policy provides free returns within 30 days for damaged or incorrect items. For eligible change-of-mind returns, items must be unused and in their original condition, and the customer pays return shipping.

Please contact us before returning anything and review the full policy for conditions and custom-order exclusions.

Please contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and help resolve it under our Return and Refund Policy.

Yes. Beda offers selected color changes and small adjustments to existing designs. Send us the product link, preferred colors, quantity, and wedding date.

We will confirm what is possible, any additional cost, and the estimated delivery time before you order. Customization may affect the standard delivery estimate.

Custom-made, personalized, or modified items are not eligible for change-of-mind returns or exchanges. Please confirm the design details before ordering. If your custom order arrives damaged or incorrect, contact us so we can review the issue.