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Shipping & Delivery
We ship all orders within 3–5 business days.
Delivery times vary based on your location:
- USA: 7–12 business days
- Canada / UK / Australia: 10–15 business days
- Other regions: 12–20 business days
All packages come with tracking. If you need your order urgently for an event or wedding, please contact us — we’re happy to help arrange priority handling.
Returns & Exchanges
We accept returns within 14 days of receiving your order.
To qualify for a return:
- Items must be unused and in original packaging.
- Custom-made or bulk-order items are non-refundable unless damaged.
If your product arrives damaged or incorrect, please contact us within 48 hours with photos, and we will arrange a replacement or refund immediately.
Bulk Orders & Custom Designs
Planning a wedding, event, or want to stock our products in your store?
We offer:
- Wholesale pricing
- Custom flower walls & arches
- Color matching
- Exclusive B2B support
Simply message us or fill out our contact form with your event date and design requirements — our team will reply within 24 hours.